For guests
A helpful place to ask.
Property-specific guidance by voice or text, with a route to a person when more help is needed.
In development · Open to early conversations
The AI concierge for serviced accommodation
Give every
property
a voice.
Your guests have questions.
Your property holds the answers.
We’re building AskCasa to turn house knowledge into helpful guest guidance, clear staff handovers and a more connected operation. One property at a time.
Product in development. Public access is not yet available.
A little less searching.
A little more feeling at home.The experience we’re working towards.
A little more feeling at home.The experience we’re working towards.
Hospitality is personal. Repetition isn’t.
The same questions.
Too many places
to find the answer.
“How does the heating work?” shouldn’t mean searching a PDF, scrolling through messages or calling the host again.
Instructions live in manuals. Updates sit in inboxes. The person who knows the house is often the person everyone needs. AskCasa starts with a simple idea: put that knowledge where guests and teams can actually use it.
Where do we park?What time is checkout?Who can help?
Meet the idea behind AskCasa
From “how do I…?”
to a helpful next step.
An AI concierge designed around the details of each property — with the host and team part of the conversation when it matters.
The guest’s question
How do I turn
the heating on?
Voice or text
The property’s
knowledgeInstructions maintained
by the host
knowledgeInstructions maintained
by the host
Guidance with context
Example property instruction
“The thermostat is in the hallway. Press the power button, then use + or − to adjust the temperature.”
Still need help?
A handover to the team, with the question and property details together.
Example content only. AskCasa is being designed around property guidance and human handovers.
- 01
Scan the property QR
No guest app or account planned.
- 02
Ask, your way
Multilingual voice or text in a browser.
- 03
Find property guidance
Draw on house instructions, documents and clips.
- 04
Bring in a person
Unanswered questions passed to the host or team.
One house. Everyone connected.
Better stays.
Clearer handovers.
Less lost knowledge.
The outcomes we’re designing for — across the people who make a property work.
For teams
Context that travels with the task.
Guest requests and property details brought together, designed to make handovers clearer.
For hosts
Knowledge that stays with the house.
A shared place to maintain instructions and useful answers, instead of repeating them across inboxes.
Build with us
Great hospitality
takes an ecosystem.
We’re looking for thoughtful conversations with partners and suppliers who see the opportunity to connect guest experience with property operations.
Explore a partnershipThis website is hosted on Microsoft Azure. The AskCasa product is in development.
Cloud & AI providers
Help shape the infrastructure, speech and AI services behind a property-aware concierge.
Hospitality software & integrations
Explore how booking context and operational tools could connect with the guest experience.
Property & service operators
Bring the realities of arrivals, maintenance and team handovers into product design.
The bigger idea
Start with a question.
Build the knowledge behind a property.
Guest assistance is the starting point. Reusable property knowledge is the foundation.
Our ambition is a connected layer of software where useful instructions, resolved questions and operational context stay with the property — reviewed and maintained by the people responsible for it.
We’re developing a subscription software model with an initial focus on serviced accommodation. The planned path runs from guest guidance to staff coordination and broader property operations.
Discuss the product thesisNow
Building the foundation
Developing the concierge and property knowledge experience.
Next
Shaping it with operators
Feedback and pilot conversations to help refine the product.
Looking ahead
Connected operations
A launch roadmap towards guest assistance and team workflows.
Our roadmap will evolve as we build, test and learn from operators.
A few useful answers
Before we talk.
Can I use AskCasa today?
Not yet. The product is in development. We’re welcoming early access enquiries and conversations about pilot opportunities; availability and timing are not confirmed.
Who is AskCasa being built for?
Our initial focus is serviced accommodation hosts and operators, and the guests and teams who use their properties.
Will guests need to download an app?
The planned guest experience starts with a property QR code and runs in a browser, with voice and text options. It is being designed without a guest app download or account.
Can we get involved as a partner or supplier?
Yes. We’d like to hear from cloud and AI providers, hospitality software businesses and property service operators. Email Samuel to discuss where your expertise could fit.
A conversation is a good place to start
Help shape what
hospitality asks next.
Whether you run properties, build the services behind them or invest in what comes next — let’s talk.
For hosts & operatorsDiscuss early access For partners & suppliersExplore working together For investorsTalk about the vision
All conversations go directly to samuel@askcasa.ai.